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We provide dedicated computer support for the student residence halls. Our services include troubleshooting Internet connections, software installation, virus removal and more. We are located in Olmeca Hall.

SDSU residence halls are wireless (Name or SSID: eduroam); Eduroam is a closed network. In order to connect to eduroam, please use this website:

For Tarastec Apartments, we have provided COX cable box wifi enabled. Please find the Name or SSID on the back of the cable box and connect your devices to that exact SSID (DDW365-*****) and enter the Password Key that you can find on the same label on the back of the box, In case of any problem, a flyer has left in the apartment with instruction on how to contact COX, please contact them directly and  

We do not offer any hard-wired connections.You can purchase wireless cards from the SDSU Bookstore (call for availability first at 619-594-7522), or Fry's.

For printers, please purchase USB cable, we don't activate them. 

Devices (Smart TVs, Consoles, etc.)

For Smart TV, Xbox, Playstation, Roku, Apple TV make sure you connect the device to the SDSU_Guest, wait for a five minutes and then completely shut down the device and wait for 2 minutes and start the device, it should connect to Internet after these steps. If you have problem connecting, please fill out the below form, it will take up to 4-5 business days before your device get activated and you may need to reboot your device after activation.

Our network has not been designed for any streaming technology such as Chromecast or Apple TV.

Request Device Activation

Start watching TV:

We are poviding Philo IPTV to all residents inside of main campus, you can visit Housing Philo for more information.

Computer Trouble?

Before contacting RezCon about your Internet connection, please try the following:

  1. You may not be connected to the AP closest to you; disconnect from "eduroam" and reconnect.
  2. Make sure you do not have any interference from a microwave, television, etc.
  3. Run a full scan with your antivirus program to make sure you do not have a virus.
  4. If you have an older computer, make sure that your wireless drivers are up-to-date.

Report Wireless Network Problem