What Happens If I Don’t Pay My Bill?
1. 5th of the month: statement sent to student email and approved parent/guardian email.
2. 20th of the month: installment due (see Making Payments). Payment includes rent and meal plans, tuition and fees and any incurred fees such as course material access or course fees.
3. 21st of the month: payment is late. The Office of Housing Administration will begin outreach efforts to students with a past due housing balance.
4. Fees and holds applied one week past due date: A late fee and holds are applied to the student account and an email message is sent to the student with notice including:
- Late Fee: $20 late fee. Applied approximately around the 27th of the month.
- Cashier’s hold: prevents services from the university (class registration, grades, etc.). Applied approximately around the 28th of the month.
- Meal plan hold (if applicable): prevents ability to use meal plan. Applied on the Monday one week after the 20th of the month.
Are you experiencing financial hardship? We are here to support you and connect you to campus resources. Please contact our virtual desk on Zoom Monday through Friday from 8:30 a.m. to 4 p.m. and ask to speak to Jon Simonson, Student Account Coordinator.
Make smaller payments toward the bill. You can make smaller payments towards your bill as a way to ease the burden of one large payment. For example, pay $500 each week before the due date instead of $2,000 on the due date.
Check AidLink. Log into AidLink to see if financial aid and scholarships have been awarded or if additional information is needed. If your financial aid award has been determined, there may be additional action needed depending on the type of aid. Grants and scholarships are automatically applied to your account.
Activate a student loan or request a parent loan. If awarded financial aid, you can activate a student loan or a parent can request a parent loan. This will be found on AidLink and under the "Financial Aid and Scholarship Eligibility" section. Parents must apply for the parent loan at studentaid.gov, and must pass a credit check.
Search and apply for scholarships. Visit SDSU’s scholarship search and application portal at Aztec Scholarships to apply for scholarships to help pay university expenses.
Request Assistance From the Economic Crisis Response Team (ECRT). SDSU’s ECRT can help you connect with resources, both on and off campus, to help get you through an immediate food, housing or financial crisis. Request assistance from ECRT by emailing [email protected].
Submit a Contract Release Request. If you have circumstances that meet the criteria for a contract release, submit a Contract Release Request to cancel your license agreement.
- What happens if I don’t pay my bill?
A $20 late fee as well as a cashier’s and meal plan hold will be applied to the account one week past the payment due date (refer to payment schedule timeline above). After 44 days past due, a debt will be moved to internal collections with SDSU and additional debt collection efforts will begin, including collections fees. SDSU reserves the right to send debts to an external collections agency after six months. Debts sent to an external collection will impact your credit score.
- If I have a cashier’s hold what should I do?Arrange for payments to be made whether out-of-pocket or addressing any FAFSA requests from the Financial Aid Office via AidLink. If you have third-party funding, provide Student Account Services with any confirmation of this. If you have questions on the cashier’s hold, please contact Student Account Services at [email protected].
- If I have a meal plan hold what should I do?
A meal plan is placed on hold for past due meal plan balances. When this happens, pay for your meals with cash, debit or credit and keep your receipts. The receipts must be from locations where meal plans are accepted and within the stipulations of your meal plan. Itemized receipts are required from locations that serve alcohol in order to obtain reimbursement.After your late payment is made, notify Dining by phone at 619-594-7640 or email at [email protected]. Once verified, they will remove your meal plan from hold. Once the hold has been removed you may continue using your meal plan and if applicable, email your receipts (in order by date) to Dining no more than two weeks after your hold is lifted for a refund. Remember to leave adequate funds in your meal plan to cover your reimbursement amount and to include your RedID and name in all correspondence.
- I am expecting financial aid. What should I do?
Log into AidLink to see if financial aid and scholarships have been awarded or if additional information is needed. If funding has been awarded, there may be additional action needed depending on the type of aid. Grants and scholarships are automatically applied to your account. You will need to activate student and parent loans. You may have been selected for verification and may be required to turn in additional information.
- What happens if I have financial aid and I am selected for verification?
Check AidLink to ensure you have provided the requested information. Once you have submitted all of the requisite verification information, there is typically a 4-6 week processing period to determine your award.