Current Resident Resources

 Updated March 26, 2020

The following information applies to students who have been granted permission to stay in university housing.

In order to reduce the risk of COVID-19 spread, out of an abundance of caution we are transitioning all remaining residents to Granada and Piedra del Sol beginning Wednesday, March 25. Residents in Villa Alvarado will transition first, and all other residents remaining will follow in the coming days. All residents are expected to be transitioned to Granada and Piedra del Sol by Wednesday, April 1. Additional instructions for residents according to their building will be provided via email.

Assignments

Space
Your new assignment will be in Granada or Piedra del Sol. You will be in a single occupancy room to ensure social distancing guidelines are met; however, there may be extra furniture as some rooms are designed to be double occupancy. We will follow up via email with your specific room number. Please note that you will be assigned to a single room with up to four apartment-mates, and we cannot accommodate room switches or roommate requests at this time. 

Term
You will be able to stay in your new assignment until your contract end date: May 15 for 9-month license agreements and July 31 for 11.5-month license agreements. Housing needed beyond these dates will be considered on a case-by-case basis. If you are planning to leave before this time, please check-out at your front desk and return your key prior to departure. 

Check-Out Procedures 

Specific dates and times regarding check-out will be provided via email in the coming days. 

1. Pack Your Belongings 

Corocrate Bins
Corovan, our campus partner, will deliver 6-8 corocrate bins to your room or apartment. If you are not present upon delivery, the corocrate bins will be placed inside your room or apartment.

Labels
Identify each bin with the provided labels. Include the following on each label:

  • First and last name 

  • Red ID

Items that are too large to pack in the bins (such as rugs, bedding, surfboards, etc.) must also be appropriately identified with the provided labels. Failing to pack and label any items appropriately will result in the items being moved to a lost and found. For any lost items, please contact [email protected]

2. Check Out 

Moving Items
Corovan will pick up and load your belongings and move them to your new assignment.

Trash
Remove all trash and perishable food items from your current residence to the dumpster located within the community. Remove any stickers from furniture, doors, walls, and windows. 

Check Out
Once your belongings have been moved by Corovan, you must check out of your current residence at your front desk. Please return your keys to the front desk. Upon check out, you will no longer be able to access your current space.

3. Check In 

Check In
Check in at the front desk of your new residence to pick up your keys. Your belongings will be delivered to your new assignment.

Parking
Parking is available in the Granada and Piedra del Sol garages at no cost. If you need parking, contact Cheryl Muth at [email protected] to reserve your garage remote. You may pick up your garage remote at the front desk upon check-in.

Unpack Your Belongings
Unpack your belongings and return your corocrate bins to the community room.

Meal Plans

Please visit SDSU Dining to see which dining venues are open. If you have a meal plan, please make sure you complete the survey that was sent in this email regarding your meal plan options.

Billing 

As of March 17, you will be billed at the apartment triple rate, though you will be in an apartment single. Your account will be adjusted appropriately and we will follow up via email with specific information regarding billing. 

FAQs

Q: Are facilities staff still available to respond to service requests to support those who remain on campus?
A: Yes. Maintenance and custodial teams will continue operating and will continue to respond to service requests. Since the beginning of the cold and flu season last fall, cleaning for health protocols were activated to increase the frequency of disinfecting high-touch points throughout our residential communities to help prevent the spread of disease and illnesses. Maintaining a clean living environment is a community responsibility and an imperative for both personal and community health and well-being.
 
Q: Are the RAs/CAs still living on campus to support those who remain on campus?
A: Yes. Residential staff, including Residence Hall Coordinators, Faculty-in-Residence, Front Desk Security Monitors, Resident and Community Advisors, and Academic Mentors are still living on campus to support those who remain on campus. After consolidation takes place and students return from spring break, community programming will resume in virtual environments until further notice.