Communications

Students living in SDSU Housing receive regular communications from the Office of Housing Administration. These messages include important information such as license agreement reminders, space assignments, move-in details, scheduled maintenance, utility disruptions, emergency notices, construction impacts, health and safety inspections, community programs, break closures, move-out instructions and other housing updates.

All official housing communications are sent directly to students as the license agreement holders. Students are expected to regularly monitor their @sdsu email account and the cell phone number provided in the Housing Portal, as time-sensitive information may be sent through either channel. Students are encouraged to share relevant housing information with their families. Questions involving student-specific information are subject to FERPA regulations.

Messages are distributed through the appropriate channels based on the nature and urgency of the information.

Email

Sent to the student's @sdsu email account. Students should not opt out of emails from the Office of Housing Administration at [email protected]

Examples include: 

  • License agreements
  • Assignments
  • Move-in and move-out information
  • Break closures
  • Health and safety inspections
  • Billing
  • Electricity overages
  • Service requests
  • Surveys
  • Scheduled maintenance or service
  • Construction impacts

Phone and Text

Sent to the student's cell phone number provided on the Housing Portal. Students should not opt out of text communications. 

Examples include:

  • Emergencies
  • Utility outages
  • Issues requiring immediate attention 

Instagram

Posted to the @SDSU_Housing Instagram account. Students and families are encouraged to follow for announcements, community updates and more. 

Examples include:

  • Dining and food vendor updates
  • Community programming 
  • Campus events 
  • Health and safety inspections
  • Job opportunities
  • General reminders