Cancellations

Cancellation Policy Update

Updated Nov. 13, 2020

This message provides an important update regarding the housing cancellation policy.

The COVID-19 exception to the normal housing cancellation policy that was activated on Sept. 8, 2020 will expire on Friday, Dec. 18, 2020. Residents may still decide to cancel their housing contract without any financial penalty or fee until Dec. 18, 2020.  

Starting Dec. 19, 2020 the normal housing cancellation policy as stated on the license agreement will be reinstated and the cancellation fees will no longer be waived. 


This has no impact on the availability of housing or the continuity of services through the full academic year.

For ease of communication, some scenarios are outlined below so that all students who may be considering future cancellation of their housing contract may understand potential impacts. 


If You Choose to Cancel Your Housing Contract Before or on Dec. 18, 2020

  • Move-out: If you cancel your contract before or on Dec. 18, you must move out of your on-campus residence no later than Dec. 18 at 10 a.m. You must also have an approved Contract Release Request and complete Early Move-out procedures. You will not be able to return to on-campus housing for the spring semester. 

  • Fees: Cancellation fees will be waived through Dec. 18, and you will only pay the room and board fees for the days you are on campus. 

  • Residency Requirement: If you signed a two-year license agreement, you will no longer be required to live on campus your sophomore year by cancelling your contract. You will have the opportunity to re-apply for housing for the 2021-22 academic year.

  • Future Residency Plans: You may choose to contract off-campus or apply for on-campus housing for the 2021-22 academic year. On-campus housing license agreements for fall 2021 will be available in early spring.

If You Choose to Cancel Your Housing Contract on or After Dec. 19, 2020

  • Move-out: To cancel housing on or after Dec.19, you must meet the criteria noted on the Cancellation page and submit a Contract Release Request.

  • Fees: Upon an approved Contract Release Request, you will be charged the 30-day rent fee, if applicable. If your Contract Release Request is denied and you move out anyway, you may be charged the end-of-contract fee (see sample on Cancellation page).

  • Residency Requirement: If you signed a two-year license agreement, you will no longer be required to live on campus your sophomore year by cancelling your contract. You will have the opportunity to re-apply for housing for the 2021-22 academic year.

  • Residency Plans: You may choose to contract off-campus or apply for on-campus housing for the 2021-22 academic year. On-campus housing license agreements for fall 2021 will be available in early spring.

If You Take No Action

  • Spring/Summer 2021: You may remain in your on-campus residence for the duration of your license agreement (end of the spring 2021 semester or through summer 2021 depending on your particular terms and conditions). No action is required by you, and all housing and residential support services remain fully available to you. 

  • Residency Requirement: If you signed a two-year license agreement, you will be required to live on campus your sophomore year, per the normal two-year live on program. More information is to come on sophomore housing in January. 

  • Future Residency Plans: If you are a sophomore or upper-division student who did not sign a two-year license agreement, you may choose to contract off-campus or apply for on-campus housing for the 2021-22 academic year. 

If you would like to proceed with cancellation, please complete the Contract Release Request by Dec. 17. Upon your approved Contract Release Request, you will be required to move-out of on-campus no later than 10 a.m. on Dec. 18.

If you have any questions, please visit our virtual desk on Zoom. Housing representatives are available to assist you virtually Monday through Friday from 8:30 a.m. to 4 p.m.

Before Cancellation Deadline

Students may cancel their license agreement by the posted cancellation deadline for the applicable contract period (30-days prior to move-in). To cancel, the student must send a cancellation letter with the below requirements. The cancellation letter must be emailed or postmarked no later than the cancellation deadline. It is the student's responsibility to contact the Office of Housing Administration to ensure the cancellation notice is received by the deadline. Cancellation letters may be emailed to [email protected] or faxed to 619-594-6202.

Cancellation Deadlines for First-Time Freshmen

  • 2020-21 Academic Year: July 20, 2020
  • Spring 2021 Only: December 18, 2020

Cancellation Letter Requirements

  • Student's name
  • SDSU Red ID number
  • Signature
  • Date
  • Brief explanation regarding cancellation

After Cancellation Deadline

Students who cancel their license agreement after the cancellation deadline are charged the end-of-contract fee and $25 meal plan cancellation fee, if applicable. The end-of-contract fee is determined by the student's room assignment and remaining contract days on the date the student vacates their space or based on the date the student's cancellation letter is received, if the student has not moved-in.

Students who withdraw from the university and cancel their license agreements after the postponed cancellation deadline are assessed any applicable rent charges and a 30-day cancellation charge and $25 meal plan cancellation fee, if applicable.

This is a sample of the maximum applicable cancellation fees for a cancellation after the deadline: 

  Cancellation Charges
Room Type End-of-Contract Fee Meal Plan Cancellation Fee 
(if applicable)
Total Charges
Triple/Quad $10,151 $25 $10,176
Double $11,688 $25 $11,713
Single $13,432 $25 $13,457
Huaxtepec, Metepec, Mixquic, Tarastec, Toltec, Villa Alvarado-standard, Zacatepec, Zapotec 
Apartment Triple - 9-month
 $7,944  $25  $7,969
Huaxtepec, Metepec, Mixquic, Tarastec, Toltec, Villa Alvarado-standard, Zacatepec, Zapotec 
Apartment Double - 9-month
$9,136 $25 $9,161
Huaxtepec, Metepec, Mixquic, Tarastec, Toltec, Villa Alvarado-standard, Zacatepec, Zapotec 
Apartment Single - 9-month
$10,960  $25 $10,985
Villa Alvarado-Renovated
Apartment Double - 9-month
$10,376 $25 $10,401
Villa Alvarado-Renovated
Apartment Single - 9-month
$12,416 $25 $12,441
Piedra del Sol
Apartment Double - 9-month
$10,376 $25 $10,401
Piedra del Sol
Apartment Single - 9-month
$12,416 $25 $12,441
Aztec Corner
Apartment Double - 9-month
$10,376 $25 $10,401

South Campus Plaza North, Tacuba, Tepeyac
Triple for Upper Classmen

 $9,064  $25  $9,089

South Campus Plaza North, Tacuba, Tepeyac 
Double for Upper Classmen

$10,376  $25   $10,401
South Campus Plaza North, Tacuba, Tepeyac 

Single for Upper Classmen

$12,416  $25   $12,441
Aztec Corner 
Apartment Double - 11.5-month
$12,850 $25 $12,875
Granada
Apartment Double - 11.5-month
$12,490 $25 $11,485
Granada
Apartment Single - 11.5-month
$15,010 $25 $13,795

Montage on College
Apartment Double - 11.5-month

 $13,110  $25  $12,055

Montage on College
Apartment Single - 11.5-month

 $15,760  $25  $14,485

Contract Release Request

Students who want to cancel their license agreement after the cancellation deadline and have circumstances that meet the criteria below may submit Contract Release Request for review. To initiate the review process, please submit a Contract Release Request Form to the Office of Housing Administration. Requests and any supporting documentation can be emailed to [email protected]

Submitting a contract release request does not automatically cancel the license agreement. Instead, the student is seeking approved release from the license agreement, at the discretion of the university based on the submitted criteria.

Contract Release Request Criteria

  • Student is withdrawing from SDSU
  • Student has a financial hardship (see below)
  • Student has a medical hardship (see below)
  • Student is required by declared major or minor to study abroad or complete an internship
  • Student is on a one semester exchange program
  • Student is graduating during contract period
  • Student is deployed for active military duty
  • Student is signing a lease with [email protected] (2nd year live-on requirement only)
  • Student is applying to live in Greek Housing (2nd year live-on requirement only)
  • Financial Hardship

    Request must include verification appropriate to the circumstance and must demonstrate a loss of income that has occurred after the cancellation deadline (July 20, 2020 for the 2020-21 academic year or December 18 for spring 2021 only). Licensee must submit copy of current academic year financial aid award summary for evaluation.

  • Medical Hardship

    Students requesting release because of medical hardship must register and meet with Student Ability Success Center (SASC). SASC will request appropriate medical documentation, including a description of diagnosis provided by a licensed physician. The letter must be on the physician's letterhead and must include a statement of how living on campus is related to the illness and the student's treatment.

  • [email protected]

    Students who are interested in fulfilling their second year live-on requirement as a sophomore by living at [email protected] may select this option for contract release consideration. The Contract Release Request Form must be submitted no later than February 12, 2021. Once the request is submitted, students will receive decision letter. If approved, the contract release will be contingent on the receipt of a fully executed lease with [email protected] Students must submit a copy of their signed lease within seven days of the decision letter. If a copy of the lease is not received, the Contract Release Request will be revoked and the two-year license agreement will remain in effect.

    By submitting a contract release request for this criteria, students are officially requesting to cancel their license agreement for the next academic year, if approved. Students should not sign any other lease until they have received a contract release approval letter. 

  • Greek Housing

    Students who are interested in fulfilling their second year live-on requirement as a sophomore by living in an affiliated Greek Chapter House may select this option for contract release via the Letter of Intent: Sophomore Success Program and Fraternity and Sorority Housing submitted to the Alumni/ae Advisor of the Greek Organization.

    For eligibility consideration, the Letter of Intent accompanied by the Greek Housing Contract Release Request form must be submitted no later than January 29, 2021. Submitting a Letter of Intent and contract release request for Greek Housing does not guarantee an approved contract release request. If the request is denied, the two-year license agreement will remain in effect. 

    By submitting a Letter of Intent and Greek Housing Contract Release Request for this criteria, students are officially requesting to cancel their license agreement for the next academic year, if approved. Students should not sign any other lease until they have received a contract release approval letter.

    For questions regarding Greek housing, contact Student Life and Leadership at [email protected] or 619-594-5221.


Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.